RETURNS & EXCHANGES

CANCELLATION POLICY

We are unable to process cancellations once an order has been placed and payment has been made.

 

RETURNS

All returns must be initiated within 3 days after receiving your order. 

To be eligible for a return, items must be in their original condition, including the packaging, and all tags securely attached.

All sale items are considered final purchases and, therefore, are ineligible for return, store credit, exchange, or refund.

 

EXCHANGES

Please note that our return and exchange policy may vary depending on logistical constraints and product availability, owing to our small dispatch team. 

All logistics associated with returns and exchanges will be the responsibility of the customer. 

 

REFUND POLICY

We do not provide refunds for purchases. We encourage you to carefully consider your purchases before completing your order. If you have any questions or concerns about a product, feel free to reach out to us via email at info@kalieandco.com or complete the form available on our "Contact Us" page.